.Surrogates

Programme Framework • IBM Auto Deal Share (ADS)

Surrogates.Center/.Team

Provider Services within the Agentic-AI.Network / Trade Gateways

Common Discovery, Persistent Identity & Governance Layer for Enterprise AI Workforces

1. Programme Overview & Architecture

Enterprise Agent and Process Providers become accredited Surrogates.Team Service Providers, enabling customers to deploy identifiable AI agents and business processes under a unified discovery, identity, and governance framework.

Division of Responsibilities

  • Agentic-AI.Network: Provides the programme, standards, and network infrastructure layer within the IBM Auto Deal Share (ADS) Programme framework.
  • Surrogates.Team: Provides the agent/team persistent identity, discovery, and representation layer.
  • Participating Providers: Supply actual agent-building, automation, integration, orchestration, and managed-service capabilities.
sales.acme.surrogates.team
procurement.acme.surrogates.team
research.acme.surrogates.team
support.acme.surrogates.team

Enterprise Provider Hierarchy

AGENTIC-AI.NETWORK
│
▼
SURROGATES.TEAM PROVIDER PROGRAMME
│
┌──────────────────┼───────────────────┐
│ │ │
▼ ▼ ▼
Enterprise Process & Managed
AI Agent Automation Agent
Providers Providers Providers
│ │ │
└──────────────────┼───────────────────┘
▼
CUSTOMER ORGANISATION
│
┌──────────┼──────────┐
│ │ │
▼ ▼ ▼
Sales Research Procurement
Agent Agent Agent
│ │ │
└──────────┼──────────┘
▼
SURROGATES.TEAM IDENTITIES
│
▼
SURROGATES.CENTER REGISTRY

Platform-Neutral Overlay

The programme does not require enterprises to abandon existing technology stacks. Platforms such as UiPath, Automation Anywhere, Microsoft, IBM, and Salesforce remain the underlying automation platforms, while Surrogates.Team supplies a recognizable identity and cross-system orchestration overlay.

2. Accredited Provider Model

The framework establishes four distinct classes of accredited providers tailored to specialized delivery capabilities:

Provider Class Core Focus Example Namespace & Deliverables
Agent Builder Design and deployment of individual specialized AI agents. concierge.hotelgroup.surrogates.team
Prompt/workflow engineering, API integration, testing, optimization.
Process Provider Coordination of complete end-to-end business workflows and multi-agent teams. procurement.acme.surrogates.team
Procure-to-pay, order-to-cash, HR/customer onboarding, supply chain orchestration.
Managed Service Provider (MSP) Turnkey operation and management of customer AI workforces. acme.surrogates.team
24/7 monitoring, maintenance, model upgrades, security, human escalation, governance.
Industry Specialist Preconfigured Surrogate Teams for specific market sectors. sales.propertycompany.surrogates.team
Sector packages: Travel, Health, Property, Trade, Finance, Manufacturing.

3. Commercial Principles & Customer Retention

Core Principle: Providers Retain Their Customers

Providers retain implementation revenue, consulting fees, managed-service retainers, and the primary customer relationship. Surrogates.Team provides identity and discovery without competing for customer accounts.

Commercial Structure

CUSTOMER
│
│ contracts with
▼
ENTERPRISE PROVIDER
│
│ provides
▼
AI AGENT / PROCESS
│
│ registered through
▼
SURROGATES.TEAM
│
▼
AGENTIC-AI.NETWORK

Revenue Distribution Division

  • Enterprise Provider Retains: Implementation revenue, consulting fees, ongoing managed-service fees, direct customer relationship.
  • Network Earns: Identity registration fees, verification subscriptions, premium namespaces, API usage, marketplace discovery, and transaction services.

4. Standardised Provider Service Packages

Five structured service offerings designed for rapid commercial adoption and scalable pricing:

1

Package One — Agent Identity

Assigns a Surrogates.Team identity (e.g., research.acme.surrogates.team) with a Surrogate Passport, capability profile, and principal declaration.

2

Package Two — Verified Agent

Adds organization verification, endpoint validation, operator identification, support details, and declared human oversight.

3

Package Three — Agent Team

Deploys multiple agents as a coordinated unit (e.g., lead research, qualification, proposal, follow-up, human manager oversight).

4

Package Four — Process Surrogate

Assigns a canonical identity (e.g., procure.acme.surrogates.team) to an entire workflow bridging AI analysis, supplier agents, human approvals, and orders.

5

Package Five — Managed Surrogate Workforce

Premium turnkey offering covering hosting, monitoring, orchestration, optimization, security, human escalation, and governance reporting.

5. Monetization & Revenue Streams

The commercial architecture comprises seven complementary revenue channels:

Revenue Stream Description & Illustrative Pricing
1. Provider Accreditation Annual tier fees: Registered (Free/Nominal), Certified (£1,000–£5,000/yr), Enterprise Strategic (£10,000–£50,000+/yr).
2. Identity Subscriptions Wholesale identity pricing resold to customers: Basic (£10–£25/mo), Verified (£25–£100/mo), Enterprise (£100–£500+/mo).
3. Revenue Sharing Providers retain 70–85% of identity/service margin; network receives 15–30% based on onboarding and support scope.
4. Implementation Fees Provider charges customer for development/integration; network requires no share or minimal referral split.
5. Managed-Service Share Recurring participation in monthly workforce fees (e.g., £5,000/mo split: Provider £4,000, Network £500, Infra/Verification £500).
6. Verification Services Recurring annual subscriptions for organization/endpoint revalidation and human oversight declarations.
7. Transaction Infrastructure Long-term fees for autonomous agent-to-agent transactions, API routing, quotation matching, and discovery.

6. Provider Portal & Strategic Positioning

Provider Portal Architecture

PROVIDER.SURROGATES.TEAM
│
▼
DASHBOARD
│
┌──────┼─────────┐
│ │ │
▼ ▼ ▼
Customers Agents Processes
│ │ │
└──────┼─────────┘
▼
IDENTITY MANAGER
│
▼
SURROGATES.CENTER

Enables providers to register customers, mint agent identities, manage capability profiles, declare authority restrictions, monitor API usage, and handle team renewals.

Core Market Propositions

Target Provider Type Core Strategic Proposition
AI-Agent Builders “Identify Your Agents”
Automation & Process Providers “Identify Your Processes”
Managed-Service Providers “Operate a Surrogate Workforce”

An Operating & Identity Layer for the Emerging Hybrid Workforce of Humans, AI Agents, and Automated Processes

Surrogates.Team • Agentic-AI.Network • Surrogates.Center • IBM Auto Deal Share Framework